Terms of service

TERMS OF SERVICE

Last updated: February 27,02, 2026

Please read these Terms of Service carefully before using our website and purchasing our products.

1. Agreement to Terms

By accessing and using kvitendesigns.myshopify.com (the "Website") and purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this Website.

2. Use of Website

You may use our Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates any applicable law or regulation
  • Attempt to gain unauthorized access to any part of the Website
  • Use the Website to transmit any harmful or malicious code
  • Copy, reproduce, or distribute our designs or content without permission

3. Products and Services

All products sold on our Website are made to order (print-on-demand). This means:

  • Products are manufactured specifically for you after your order is placed
  • Production typically takes 2-7 business days before shipping
  • Products are personalized and cannot be returned unless defective (see our Refund Policy)
  • Product colors may vary slightly from what appears on your screen due to monitor settings

4. Intellectual Property Rights

All designs, graphics, logos, and content on this Website are the property of KVITEN Designs (Anatoly Bystrov) and are protected by copyright and intellectual property laws. You may not:

  • Copy, reproduce, or use our designs for commercial purposes
  • Claim our designs as your own
  • Resell products purchased from us as your own brand

When you purchase a product, you receive the physical item only, not the rights to the design.

5. Pricing and Payment

  • All prices are listed in EUR and include VAT where applicable
  • We reserve the right to change prices at any time without notice
  • Payment must be completed at the time of order
  • We accept payment methods as displayed at checkout

6. Orders and Order Acceptance

When you place an order, you are making an offer to purchase products. We reserve the right to:

  • Accept or decline your order for any reason
  • Cancel orders if products are unavailable or if we detect fraudulent activity
  • Limit quantities purchased per customer

You will receive an order confirmation email once your order is accepted.

7. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about delivery times, shipping costs, and tracking. We are not responsible for delays caused by customs, postal services, or events beyond our control.

8. Returns and Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds. As our products are made to order, returns are only accepted for defective, damaged, or incorrect items.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our Website or products
  • Our total liability shall not exceed the amount you paid for the product in question
  • We do not guarantee that the Website will be uninterrupted or error-free

10. Product Accuracy

We strive to display our products as accurately as possible. However:

  • Colors may vary due to screen settings and printing processes
  • We do not guarantee that product descriptions are completely accurate or error-free
  • We reserve the right to correct any errors in product descriptions or pricing

11. Privacy and Data Protection

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with GDPR and applicable data protection laws.

12. Governing Law

These Terms of Service are governed by the laws of Bulgaria and the European Union. Any disputes arising from these terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts of Bulgaria.

13. EU Consumer Rights

If you are a consumer based in the European Union, you have certain rights under EU consumer protection law, including:

  • Right of withdrawal for non-personalized products (14 days)
  • Right to receive clear information about products and services
  • Protection against unfair contract terms

Please note that personalized made-to-order products are excluded from the right of withdrawal under Article 16(c) of Directive 2011/83/EU.

14. Dispute Resolution

If you have any concerns or disputes, please contact us first at bystrovto@yandex.ru. We will make every effort to resolve the issue amicably.

EU consumers may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

For questions about these Terms of Service, please contact us:

KVITEN Designs Anatoly Bystrov 21 Buzludzha Street, Kardam Village General Toshevo Municipality Dobrich, Bulgaria

Email: bystrovto@yandex.ru